Brook Dudley

Brook Dudley 2024-02-22 Person 5 5 0

Really quick and on time with appointment. Staff are friendly and make you feel at ease

Nothing

Brook Dudley 2024-02-22 Person 5 5 0

The nurses who dealt with me was very kind and supportive throughout the procedure I felt very involved and comfortable while it went on.

Nothing

Brook Dudley 2024-02-22 Person 5 5 0

Saff was polite and friendly and kind and helpful would recommend to family and friends

Well it's ok by me the way it is

Brook Dudley 2024-02-22 Person 5 5 0

Very friendly and spoke me through everything and didn’t make me feel uncomfortable at the time of fitting coil. We’re lovely and treated me with dignity

The wait time for the appointment was 2/3months which is very long wish there were sooner appointments

Brook Dudley 2024-02-17 Person 5 5 0

Very respectful

N/A

Brook Dudley 2024-02-17 Person 5 5 0

Really lovely, caring staff and a really clean environment. Highly recommended.

Nothing at all.

Brook Dudley 2024-02-17 Person 5 5 0

I had an mirena coil put in in two weeks ago after a laparoscopy for endometriosis and adenomyosis at Birmingham Womens Hospital. On Monday I started to experience irritation, discomfort and pelvic pain. I thought I just need to give the coil time to settle. However this got worse by the Wednesday so on Thursday morning at about 0930 I called the clinic at the Greens Health Centre and I explained the situation and the receptionist was so lovely, kind and helpful and advised me to walk in and a nurse would check it. I saw a lovely nurse called Sue I think and instantly she recognised straightaway the coil was not in the right place and therefore removed it. When she removed it one arm of the coil was bent. Within an hour of phoning I was seen and treated. Couldn’t ask for anything more just a brilliant service and experience from start to finish Thank you so so much. Just amazing!!!!!!

Could there be any possibility of having an ultrasound scanner to check if coils are in the correct place? This would be really helpful provision from a patient safety perspective.

Brook Dudley 2024-02-17 Person 4 5 0

The staff are respectful and friendly

Nothing everything was good

Brook Dudley 2024-02-17 Person 5 5 0

Absolutely brilliant experience all the staff were so nice and helpful

Nothing at all that could have been done better I was very impressed overall with my experience

Brook Dudley 2024-02-17 Person 5 5 0

Very fast and efficient service. All staff were friendly and made me feel at ease. Lovely place

N/a